Contact Visa

Have a question or need help doing something with your Visa card? There’s always a way to reach us.

Didn't find what you were looking for? Contact us for assistance. For your security and protection, please DO NOT include your credit card details in any correspondence.

If you have lost your card, call our Global Customer Assistance Centre using one of our freephone numbers. Within the United States, call (800) 847 2911.

Call the Global Customer Assistance Center

Additional support

Headphone icon

Become a Visa merchant today

Find an acquirer and become a Visa-accepting merchant

Start accepting Visa


Questions for your bank

Your bank, or the issuer that provided you your Visa card, is able to answer most of your questions regarding paying your bill online, checking your balance, redeeming rewards or disputing a charge. Look for their contact information on the back of your card.